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MCS MyFirewall
Port availability testing

 


Manage and solve remote connection problems

Port availability testing

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MCS MyFirewall tests remote systems to verify application ports are available for your application.

MCS MyFirewall is an optional component of the MyConnection Server (MCS) network performance management application. One of the most common problems that end-users experience is the inability to connect to a web application due to a firewall or security policies that block access to the needed ports. MyFirewall enables quick and easy testing of port availability for TCP and UDP ports, providing a quick means to test client's ability to connect with critical applications such as VoIP call, video conferencing, email, web and CITRIX access. Port tests can be performed on-demand via a support web portal, or via remote agents that automate the process and minimize customer involvement.

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MCS MyFirewall overview      
MCS Modules & Services
MCS NETWORK MODULES
   MyCapacity
   MyFirewall NEW!
   MyHISpeed NEW!
   MyIPTV
   MyRoute
   MySpeed
   MyVideo
   MyVoIP
   MCS Monitor NEW!
MCS SHARED SERVICES & COMPONENTS
   Automated Remote Testing
   AccessCT appliance
   NetQCheck OEM API
port test for web access, pop3, ftp Resolve support calls faster with quick port testing
Port availability testing can be easily incorporated in a support call process to see if remote clients can communicate out on ports. Port tests can be set for HTTP/HTTPs web access, POP3 email, FTP and other essential IP services. Multiple tests can can be combined as needed.

port test for web access, pop3, ftp Test VoIP port availability
Test end-user systems for the abiltiy to communicate out on a single UDP port or range of ports for VoIP calls. Set up a VoIP port test as part of a pre-qualification process for new subscribers, or as part of a 'self-help' support portal for customers to troubleshoot connection problems.
port test Citrix connectivity Ensure client ability to access CITRIX applications
Set up MyFirewall tests for specific TCP ports for CITRIX to check client ability to communicate out on ports needed for video conferencing and web applications.



Provide a 'self-help' connection testing portal for your end-users
Enable browser-based testing for your customers to measure connectivity to your server on-demand. Connection test results are automatically logged to the MCS database for review by support groups.
  • Customize the connection test web page with your branding and messaging
  • Create multiple web pages with different connection testing processes to target specific end-user groups
  • Combine MCS network modules to perform a series of connection tests in a single web page, such as a VoIP test and application speed test
  • Use the JavaScript API to perform a custom action based on the connection test results, such as dynamically updating the web page or redirect to a new web page to engage the visitor in the next step